Account deletion

1. Open the TEZ ENERGY app and sign in to your account.
2. Find the “Delete account” option.
3. Review the deletion terms and confirm your request by following the instructions in the app.

If you have already uninstalled the app or cannot sign in to your account, send your request by email. You do not need to reinstall the app.

Email our support team with the subject “TEZ ENERGY account deletion”. Include the phone number associated with your account and let us know that you would like to delete your account and its associated personal data.

To protect your data, our support team will verify that the account belongs to you. Do not send your password, SMS verification codes or full bank card details by email.

When your account is deleted, its associated personal data is also deleted, except for information that must be retained on legal grounds.

If any data must be retained, our support team will explain which information is kept, the legal basis for retaining it and how long it will be stored.

After receiving your request, our support team will contact you to verify account ownership and let you know how long processing will take.

If you have any questions about deleting your account or personal data, email info@tezenergy.uz.